Frequently Asked Questions
WHO IS PURA ?
PURA is an e-cigarette company aiming to eliminate combustible cigarettes from the world. PURA devices and e-liquid are manufactured in China. If you have other questions regarding PURA’s products, please do not hesitate to contact us at firstname.lastname@example.org
WHAT IS OUR E-LIQUID MADE OF ?
PURA’s e-liquid is made of propylene glycol, vegetable glycerine, flavour concentrate, and variations of nicotine. PURA does not use any diacetyl.
WHAT IS THE DIFFERENCE BETWEEN ‘CLOSED POD’ AND ’DISPOSABLE‘ ?
PURA’s Closed Pod contains two components: a pod and the vaping device. The device is easy to use, requiring no manual replacement of coils and is easily rechargeable with a USB-C cord. PURA’s pods easily fit into the device to allow for hassle-free assembly. When the pod is empty, simply dispose of it and insert a new one.
PURA Disposables are an all-in-one ready to use product, with the e-liquid tank built directly into device requiring no assembly. It is designed to be a one-time use and should be disposed once empty.
WHY DOESN’T MY PURA LAST ANYWHERE NEAR ITS ADVERTISED PUFFS ?
Although PURA advertises a certain number of puffs, the actual number of puffs may differ from person to person due to differences in puff volume and length. However, if your PURA product dies significantly shortly after purchase, please get in touch.
I PURCHASED MY PURA DEVICE BRAND NEW AND FIND THAT IT IS LEAKING HOW DO I FIX IT ?
If the product is swollen, dented, leaking, and/or showing any other signs of damage, do not use the device and fill out a warranty form at PURA Official and we will be happy to help you.
UK Pura device trading llc Tabley Studios Chester Road Over Tabley Knutsford WA16 0PP
Dubai Pura Device Trading LLC Office 109, FLOOR 0 AL NABOODA BLDG AL QOUZ Dubai UAE
Pakistan Vapes Fusion 41-J/1 PECHS Block 6 Karachi Pakistan
Main Distributor DMI INTERNATIONAL DISTRIBUTION LTD, UNIT 7A, TRAFALGAR BUSINESS PARK, BROUGHTON LANE, MANCHESTER M8 9TZ
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